Customer Service FAQs
Q – I am a subscriber. How can I access my subscription information on-line?
A – By visiting the “Customer Service” section of our website and filling in the appropriate information. You may also request a free copy, renew a current subscription or send a gift subscription by clicking on the appropriate links on our site.
Q – How can I purchase back issues?
A – You may purchase back issues at a rate of $6.99 (US$10 for Canadian/Foreign Orders, prepaid in US funds, GST included) while supplies last. Include a check or money order made payable to:
P.O. Box 7205
Clinton, IA 52736-7205
Or by calling 1-800-865-7240
Q – How can I get reprints of certain articles?
A – By contacting Reprint Management Services, attn: Maggie French at 1-717-399-1900×178 or firstname.lastname@example.org
Q – How do I submit a change of address for my current subscription?
A – Please contact us 6 weeks before your move with your new address in order to avoid missing an issue. If the USPS alerts us that your magazine is undeliverable, we have no further obligation unless we receive a corrected address by you within two years. You can submit a change of address by accessing you account on-line or by emailing the customer service email address listed on this site.
All questions regarding subscriptions must be sent to:
P.O. Box 5515
Harlan, IA 51593-3015
(be sure to include your name, address and account number for faster service. Your account number is located on the top left corner of your mailing label)